12Nov/090
Sales Force Automation (SFA)
Sales Force Automation (SFA), is a CRM Application that manages business tasks such as billing, order processing, and lead management. While SFA may not make your business completely autonomous, it certainly improves business productivity. Features such as automatic billing make it easier for the customer to conduct business with you. Interactions are quicker and more transparent, leaving the customer with a better experience and reationship with the business. This is what CRM Application is supposed to do!